YOUR PRIVACY RIGHTS
PERSONAL INFORMATION SHARING PRACTICES FOR 2025
During 2024, Lexus shared Personal Information about our customers with specific third parties where the information was used for the recipient's own marketing purposes.
CONNECTED SERVICES PRIVACY NOTICE
Your vehicle may be equipped with Connected Services that electronically transmit vehicle-originated data (such as driving behavior data and vehicle health data) to Lexus. These Connected Services may use your vehicle-originated data to respond to vehicle emergencies, find destinations or activate remote services. This vehicle-originated data is subject to the Lexus Connected Services Privacy Notice rather than the Lexus Privacy Notice. Please visit the Lexus Connected Services Privacy Notice at www.lexus.com/privacyvts/ for additional information.
LEXUS PRIVACY NOTICE — SUMMARY
This summary of the Lexus Privacy Notice applies to Personal Information (as defined below) collected by or on behalf of Lexus, a division of Toyota Motor Sales, U.S.A., Inc. ("Lexus," "us," or "our"). Some of our products and services may have additional privacy statements that apply, such as Connected Services. Where product- or service-specific privacy statements conflict with this Privacy Notice, those privacy statements shall govern. This Privacy Notice was last updated on January 8, 2025.
INFORMATION COLLECTED
- We collect Personal Information that you provide, which may include your name, mailing address, email address, phone number, and certain demographic information. We may collect Personal Information about you from third parties, including our affiliates and dealers.
- We collect and store "usage information" about how you use our technology platforms (including, without limitation, our Lexus-owned and branded websites, web pages, interactive features, applications, and mobile applications that link to this Privacy Notice ("Platforms") such as the name of your Internet service provider, the browser and type of machine you are using, the IP address and the website that referred you to us and the pages you visit to help manage and enhance the Platforms.
- We, and the advertising and other data companies we use, utilize cookies and web beacons to manage the Platforms, tailor our communications with you, and personalize your experience on the Platforms.
USES AND SHARING
- We use Personal Information to provide you with the services or information you request, such as new vehicle information alerts, promotions and mailed brochures.
- We also collect and use Personal Information when you request to participate in promotional activities, such as sweepstakes, contests, games, special events, blogs and chats.
- We share Personal Information with our service providers and business partners to assist us in fulfilling your requests and providing features and services for the Platforms.
- We also share Personal Information with companies affiliated with Lexus and with our authorized dealers and their holding companies, dealer advertising associations and distributors for their own use.
- We, web publishers and other websites on which we advertise may target advertisements for products and services in which you might be interested based on your visits to both the Platforms and other websites.
IMPORTANT INFORMATION
- CHILDREN'S PRIVACY. Lexus does not seek information from children under the age of 13.
- PHISHING SCAMS. Lexus will never ask you to update your Personal Information through email.
- ACCEPTANCE. By using the Platforms or otherwise providing Personal Information to us, you signify your acceptance of this Privacy Notice.
YOUR CHOICES AND ACCESS
- You have the right to have a copy of the Personal Information you provide to Lexus.
- You have the right to access, delete, correct or update your Personal Information and other rights under data privacy laws.
- You can also go to My Lexus and click on "Manage Preferences" to manage your communication preferences (My Lexus account login required).
HOW TO CONTACT US
To contact us with a question, call us at 855-226-4048 or mail your inquiry to:
LEXUS
PO BOX 259003
PLANO, TX 75025-9003
