Service

A SERVICE CENTER, CENTERED AROUND YOU.

There's a covenant every Lexus associate and employee stands by. We have a desire to do things right from the start. We strive to have the finest dealer network in the industry. And most importantly, we treat each customer like we'd treat a guest in our own home. This means paying attention to the details. Anticipating what our guests need. And applying the same level of care and thoughtfulness to each moment in the dealership that we put into our vehicles. That's what makes the Lexus experience unlike all others.

LEXUS VEHICLE DELIVERY SPECIALIST

During the delivery of your new Lexus, a Vehicle Delivery Specialist will personally walk you through every feature, setting and function. Each specialist has a deep knowledge of all our vehicles—they’ll take the time to explain and thoroughly demonstrate each feature, letting you get comfortable with everything before you leave.

LEXUS TECHNOLOGY SPECIALISTS

A highly trained Lexus Technology Specialist is also available to answer all your questions regarding the technology on your vehicle at any point during your ownership. They can assist you with customizing and activating many of the vehicle’s systems, including Enform,* Bluetooth®,* Navigation* and voice command. Even after you’ve left the dealership, they’ll be on hand to troubleshoot any other issues you may have.

THE LEXUS COLLECTION

For those who wish to enhance their ownership experience even further, we offer "The Lexus Collection" catalog. Every year, we assemble a range of finely crafted products tailored to the Lexus enthusiast. From stunning timepieces to carbon fiber sunglasses, an exceptional item can be found for every driver.

VIEW THE COLLECTION

GET THE VIP TREATMENT

Just as you’d expect, Lexus dealerships provide much more than great technical service. Many dealerships offer a wide range of amenities including thoughtfully designed guest lounges, and through LexusCare, offer complimentary car washes and loaner vehicles.* There are also Elite of Lexus dealers—the best of the best—who are awarded for excelling at sales, service and ownership support. Whichever one you choose, your satisfaction is their number-one goal.

*Check your Lexus dealer for availability.